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When are payments due for service?

Utility services are billed monthly. Payment is due on the 1st of the month and considered late after the 10th. A 10% penalty will be applied on the 11th. The account is subject to disconnection anytime thereafter if the entire balance is not paid in full. Note: all fees and service charges are adopted by City Council.

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1. What services are provided by the City of Mascotte?
2. How can I set up service to my home?
3. How can I discontinue service?
4. When are payments due for service?
5. What are my payment options?
6. My water was turned off for non-payment. How do I get my water back on?
7. When are garbage and recycling collected?
8. If I have a water leak, who is responsible for the related consumption charge?
9. Can I use one check to pay multiple accounts?
10. How do I know if I have a leak?
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